The Next Disruptive Evolution

One of my customers recently forwarded an article to me from the March 3rd, 2016 issue of the New England Journal of Medicine. The article titled Uber’s Message for Healthcare and authored by Alan Detsky, M.D. and Alan Garber, M.D., struck a chord because it was introducing the concept of disruption from a business model perspective in the healthcare industry. While the article was quick to point out the vast differences between healthcare and taxi services, the conclusion arrived at by the authors is well represented by the following excerpt from the commentary: