Wendy Block Retiring After 34 Years

 

Announcing the retirement of Wendy Block, CPC, RCC, CIRCC, Senior Coding Advisor, effective October 1, 2022

Wendy served in various coding capacities for the Company, since 1988.  Most recently, she served as the company’s senior coding authority, monitoring overall quality control, educating, and advising coding staff on the latest coding guidelines, and educating clients and prospects on proper documentation.  Wendy’s expertise served not only StreamlineMD’s hospital-based radiology and interventional radiology clients, but also office-based endovascular and interventional specialists that are a rapidly growing segment of the company’s business.

StreamlineMD’s CEO, Harry Curley, said, “While we are obviously sad to see Wendy move into retirement, we are also grateful to have had the opportunity to work with such a wonderful human being.  It’s rare to find an individual with as much passion and dedication as Wendy.  She continuously strived to provide the highest level of service to StreamlineMD and its clients and has been an inspiration to all of her colleagues.  She will be sincerely missed and we wish her the best in her next phase of life.”

Previously, Wendy led the company’s coding efforts for a large academic medical center radiology practice and was exposed to coding the most complex interventional radiology procedures performed at that time.  This experience opened up new areas of interest for Wendy as she immersed herself in the coding challenges of interventional radiology.  In her early career, Wendy worked for the company from within a hospital radiology department and had the opportunity to work alongside radiologists to fully observe and appreciate their work that she would translate into codes for insurance companies.

Along the way, Wendy earned several levels of coding certification, including the American Academy of Professional Coders (APCC) Certified Professional Coder (CPC), the Radiology Coding Certification Board (RCCB) Radiology Coding Certification (RCC) and AAPC’s Cardiovascular and Interventional Radiology Coding Certification (CIRCC).  She was also an active participant in industry associations including the Radiology Business Management Association (RBMA), where she served on the Federal Affairs committee, and was active in the Ohio state chapter of the RBMA serving on the Education Committee.

Wendy reflected on her experience with StreamlineMD this way: “Words cannot express my gratitude for the opportunity to work for StreamlineMD for the past 34 years. I experienced a passion for serving our clients that was both contagious and rewarding. I am also grateful I was able to work with such an amazing group of coders who were my best teachers. Keeping up with the latest coding updates, rules, and regulations was always a high priority. It has been a rich experience I will treasure forever”

StreamlineMD has hired a senior radiology coding industry veteran as Director of Coding Quality and Education and will be making a subsequent announcement shortly.

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Cyber Incident Update – 9/26/25 at 7:00 pm EST:

We are pleased to share that our team is now gaining access to the system environment and actively conducting testing. This is an important step toward full restoration of services.

We again want to reassure you that there is no evidence of any compromise of Protected Health Information (PHI) or damage to our systems.

Our teams will continue to work throughout the evening and into the weekend to validate all aspects of the system before bringing it back online.

Thank you for your continued patience, support, and trust as we move forward with restoration in a safe and controlled manner.

We will provide another update at 10:00 am EST on Saturday, September 27, 2025.

Cyber Incident Update – 9/26/25 at 3:00 pm EST:

We continue to make steady progress in our restoration efforts. At this time, 95% of servers have been cleared; however, they remain behind protective firewalls as we work closely with our team of experts toward full restoration.

The StreamlineMD systems will remain unavailable for the rest of today, Friday, September 26, 2025. Our teams will begin comprehensive testing of all aspects of the system as soon as possible, likely this evening and over the weekend.

Importantly, there is no evidence of any compromise of Protected Health Information (PHI) or damage to our systems.

We truly appreciate your support and understanding during this process. You are important to us, and we remain committed to restoring services safely and securely.

We will provide another update at 6:00 pm EST.

Cyber Incident Update – 9/26/25 at 2:00 pm EST:

We continue to work diligently this afternoon with our cybersecurity team and are making steady progress.   

We anticipate the StreamlineMD systems will remain inaccessible for the remainder of today, Friday, September 26, 2025.  

We will provide another update at 6:00 pm EST.

We appreciate your continued patience and understanding as we work to restore services in a secure and controlled manner.

Cyber Incident Update – 9/26/25 at 11:00 am EST:

We continue to work throughout the day with our cybersecurity team and continue to make progress.  

We anticipate the StreamlineMD systems will not be accessible before 3:00 pm EST on Friday, September 26, 2025

We will provide another update at 2:00 pm EST.

We appreciate your continued patience and understanding as we work to restore services in a secure and controlled manner.

Cyber Incident Update – 9/26/25 at 09:00 am EST:

We continue to work this morning with our cybersecurity team and continue to make progress.   

We still don’t anticipate StreamlineMD systems to be fully operational before 12:00 pm EST on Friday, September 26, 2025.  

We will provide another update at 12:00 pm EST.

We appreciate your continued patience and understanding as we work to restore services in a secure and controlled manner.

Cyber Incident Update – 9/26/25 at 07:00 am EST:

We have continued to work through the night with our cybersecurity team and continue to make progress.  

We will continue restoring servers to service and testing internally. 

We still don’t anticipate StreamlineMD systems to be fully operational before 12:00 pm EST on Friday, September 26, 2025. 

We will provide another update at 9:00 am EST.

We appreciate your continued patience and understanding as we work to restore services in a secure and controlled manner.

Cyber Incident Update – 9/25/25 at 11:00 pm EST:

So far, we are making great progress, and our systems are internally coming back online. At this time, there is no evidence of system damage or PHI compromise.

Throughout the night, we will continue restoring servers to service and testing internally.

We don’t anticipate StreamlineMD systems to be fully operational before 12:00 pm EST on Friday, September 26, 2025.

We will provide another update on Friday, September 26, at 6:00 am EST


Cyber Incident Update –9/25/25 at 7:00 pm EST:

We are currently in the process of restoring our servers and anticipate determining a timeline for resuming full operations by 10:00 PM EST this evening, September 25, 2025.

Our team continues to work diligently and in close coordination with our security partners in response to the cybersecurity incident that occurred during the overnight hours of September 24, 2025. As a precaution, our systems remain offline to prevent any potential data compromise. We continue to follow our established cybersecurity protocols to ensure the protection and integrity of your data.

We will provide our next update by 10:00 PM EST today.

We appreciate your continued patience and understanding as we work to bring our systems back online safely.

Incident Update – 9/25/25 at 12:00 pm EST:

StreamlineMD is currently working closely with our security team to address a cybersecurity incident that occurred during the overnight hours of September 24, 2025. As a precautionary measure, we proactively shut down our systems to prevent any potential data compromise.

Our team is actively following established cybersecurity protocols to ensure the continued protection of your data. At this time, the software will remain inaccessible for the remainder of the day, September 25, 2025.

We understand the impact this may have on your operations and sincerely appreciate your patience and understanding. We are committed to providing updates as frequently as possible and will keep you informed of our progress.

StreamlineMD is experiencing a cyber incident

Our security software detected malicious behavior and our team of internal and external experts are working to resolve the issue. The security team has made it clear that we need to shut down our services altogether, pending a more detailed analysis.